1. Introduction & Acceptance

This website, https://orifinejewels.com (“Website”), is owned and operated by Orifine Jewels Private Limited (“Orifine Jewels”, “Company”, “we”, “us”, “our”) having its registered office at Office No. 8, 3rd Floor, Building No. 27, National House Premises Co-operative Housing Society, Fort, Mumbai – 400 001, Maharashtra, India.

By accessing our Website and/or purchasing from us, you agree to be bound by these Terms of Service (“Terms”), including any additional terms, policies and notices referenced here or available by hyperlink (collectively, the “Service”). If you do not agree, please do not use the Website.

This store is hosted on Shopify Inc., which provides the online e-commerce platform that enables us to sell our products and services to you.

2. Eligibility & Store Terms

• You confirm that you are the age of majority in your jurisdiction, or you have parental/guardian consent to use the Website.
• You will not use the Service for any unlawful or unauthorized purpose and will comply with all applicable laws (including copyright laws).
• You must not transmit worms, viruses, malware or any code of a destructive nature.
• Violation of these Terms may result in immediate termination of your access to the Service.

3. General Conditions

• We reserve the right to refuse service to anyone for any reason at any time.
• Content (excluding payment card data) may be transferred unencrypted over various networks and adapted to technical requirements of connecting networks/devices. Credit card information is always encrypted during transfer over networks.
• You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without our express written permission.

4. Information Accuracy & Updates

Materials on this site are provided for general information and may not always be accurate, complete or current. Historical information (if any) is for reference only. We may modify the contents of this site at any time, but have no obligation to update any information. You agree that monitoring changes to our site is your responsibility.

5. Service & Price Changes

Product prices may change without notice. We may modify or discontinue the Service (or any part/content) at any time without notice and without liability to you or any third party.

6. Products & Availability

• Some products/services may be available exclusively online and may have limited quantities. Returns/exchanges are subject to our Returns & Refunds Policy.
• We strive to display product colors/images accurately, but cannot guarantee that your device’s display will be accurate.
• We may limit sales by person, region or jurisdiction, and may limit quantities. Product descriptions/pricing may change at any time without notice.
• We do not warrant that the quality of products, services, information or other material will meet your expectations, nor that errors in the Service will be corrected.

7. Orders, Billing & Account Information

• We may refuse any order and may limit or cancel quantities per person, household or order (including orders using the same account, card, billing/shipping address).
• If we change or cancel an order, we will attempt to notify you via the email/phone/billing address provided at purchase.
• Orders that appear to be placed by dealers/resellers/distributors may be limited or prohibited.
• You agree to provide current, complete and accurate purchase/account information, and promptly update details (email, addresses, payment data) to complete transactions and contact you as needed.

For returns and exchanges, please review our Returns & Refunds Policy and our Shipping Policy.

8. Payments & COD Policy

• We accept major cards, UPI, net-banking, wallets and Cash on Delivery (COD) per our policy.
• COD is available up to ₹14,999. Orders above ₹14,999 require full prepayment (no COD).
• All online payments are processed by PCI-DSS compliant gateways. We do not store full card details on our servers.

9. Third-Party Tools

We may provide access to tools operated by third parties “as-is” and “as-available” without warranties, endorsements or liability. Your use of such tools is at your own risk and subject to the third party’s terms. We may introduce new features/tools in the future; such additions will also be subject to these Terms.

10. Third-Party Links & Content

The Service may include materials from third parties and links to unrelated websites. We are not responsible for examining or evaluating third-party content and will not be liable for any third-party materials, websites, products or services. Review third-party policies before transactions; issues should be directed to the third party.

11. User Content, Reviews & Submissions

• By submitting ideas, reviews, comments or materials (“Comments”), you grant us a non-exclusive, worldwide, royalty-free license to use, edit, copy, publish, distribute, translate and otherwise use them in any medium.
• We may (but have no obligation to) monitor, edit or remove content we consider unlawful, offensive, threatening, libelous, defamatory, obscene or otherwise objectionable, or that violates rights or these Terms.
• You warrant that your Comments do not infringe any third-party rights and do not contain unlawful, abusive or malicious content (including malware).
• You must not use a false email address or mislead us/others as to the origin of Comments. You are solely responsible for your Comments.

12. Privacy

Your submission of personal information through the store is governed by our Privacy Policy. By using the Service, you also consent to receive service, transactional and (where you opt-in) marketing communications (including WhatsApp/SMS/email). You may opt-out of marketing at any time.

13. Errors, Inaccuracies & Omissions

Information on the Website or Service may contain typographical errors, inaccuracies or omissions (including descriptions, pricing, promotions, offers, shipping charges, transit times and availability). We reserve the right to correct, update or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order), as permitted by law.

14. Prohibited Uses

In addition to other prohibitions in these Terms, you are prohibited from using the site or its content for: (a) any unlawful purpose; (b) soliciting unlawful acts; (c) violating international, federal, state or local regulations; (d) infringing our or others’ intellectual property rights; (e) harassment, abuse, defamation, discrimination or hate speech; (f) submitting false/misleading information; (g) uploading malware; (h) collecting personal information without consent; (i) spamming, phishing, pharming, pretexting, spidering, crawling or scraping; (j) obscene or immoral purposes; or (k) interfering with security features. We may terminate your use of the Service for violating any prohibited use.

15. Intellectual Property

All content on the Website (including text, graphics, logos, images, product names, designs and software) is the property of Orifine Jewels or its licensors and is protected by applicable IP laws. You are granted a limited, revocable, non-transferable license to access and make personal, non-commercial use of the Website. No rights are granted except as expressly set out in these Terms.

16. Disclaimer of Warranties; Limitation of Liability

• We do not warrant that the Service will be uninterrupted, timely, secure or error-free, or that results obtained from the Service will be accurate or reliable.
• Except where expressly stated on a product page, the Service and all products/services are provided “as is” and “as available” without any warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title and non-infringement.
• To the maximum extent permitted by law, in no event shall Orifine Jewels (and its directors, officers, employees, affiliates, agents, contractors, suppliers or service providers) be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits, revenue, savings, data or replacement costs, arising from your use of the Service or products obtained through it. Where limitation of liability for consequential or incidental damages is not permitted, our liability shall be limited to the maximum extent allowed by law.

17. Indemnification

You agree to indemnify, defend and hold harmless Orifine Jewels and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers and employees, from any claim or demand (including reasonable legal fees) made by any third party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or third-party right.

18. Force Majeure

We shall not be liable for any delay or failure in performance resulting from causes beyond our reasonable control, including acts of God, natural disasters, war, terrorism, labor conditions, government acts, utility failures, power outages, network failures or the like.

19. Severability

If any provision of these Terms is determined to be unlawful, void or unenforceable, such provision shall be deemed severed from these Terms and shall not affect the validity and enforceability of any remaining provisions.

20. Termination

These Terms are effective unless and until terminated by either you or us. You may terminate at any time by ceasing to use the Service. If, in our sole judgment, you fail to comply with any term or we suspect such failure, we may terminate this agreement without notice and you will remain liable for all amounts due up to and including the date of termination.

21. Entire Agreement; No Waiver

Our failure to exercise or enforce any right or provision shall not constitute a waiver. These Terms and any policies posted on the site constitute the entire agreement and supersede any prior agreements or communications. Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

22. Governing Law & Jurisdiction

These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India. The courts at Mumbai, India shall have exclusive jurisdiction over any disputes arising hereunder.

23. Changes to Terms

You can review the most current version of the Terms at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates to our Website. Your continued use of the Website or the Service following the posting of any changes constitutes acceptance of those changes.

24. Contact Information

Questions about the Terms should be sent to: info@orifinejewels.com